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Duration 14 hours
Course Outline
Introduction to AI in the HR Landscape
- An overview of AI capabilities pertinent to HR, including LLMs, automation, and analytics
- Exploring common HR use cases and their potential impact areas
- Methods for assessing organizational readiness and scoping AI pilot projects
Responsible AI, Privacy, and Compliance in HR Contexts
- Foundations of data privacy and the responsible handling of personal data in HR
- Addressing bias, fairness, and legal implications in recruitment and performance reviews
- Establishing governance frameworks, approval processes, and documentation standards for HR AI initiatives
Effective Prompting and Generative Workflows for HR
- Developing prompts for creating job descriptions, summarizing candidate screenings, and drafting offer letters
- Utilizing templates and prompt patterns for HR communications and policy drafting
- Refining prompts, validating outputs, and implementing human-in-the-loop checks
Automation and Process Optimization
- Designing comprehensive workflows that integrate LLMs, spreadsheets, and HRIS systems
- Streamlining repetitive tasks such as interview scheduling, automated FAQ responses, and onboarding checklists
- Overview of integration patterns with APIs and low-code tools
People Analytics and AI-Assisted Decision Making
- Leveraging AI for workforce insights, including attrition prediction, skills gap analysis, and personalized learning recommendations
- Interpreting model outputs and effectively communicating insights to key stakeholders
- Defining KPIs and calculating ROI for AI-driven HR programs
Change Management and Implementation Roadmap
- Forming cross-functional teams and developing strategies for stakeholder engagement
- Planning pilot phases, rollout schedules, and training programs for HR teams
- Addressing operational aspects such as monitoring, maintenance, and continuous improvement
Practical Workshop: Developing an AI-Powered HR Solution
- Group exercise: Identify a specific challenge, design a solution, and create necessary prompts and workflows
- Presenting solutions and receiving peer feedback focused on ethical and operational considerations
- Outlining next steps and providing templates for pilot execution
Wrap-Up and Future Directions
Requirements
- Familiarity with standard HR processes and terminology
- Proficiency in using spreadsheets and web-based applications
- A keen interest in the ethical and practical application of AI within HR
Target Audience
- HR Managers and HR Business Partners
- Professionals in Talent Acquisition and People Operations
- HR Analysts and Practitioners in People Analytics
