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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying customer needs
  • Market and competitor analysis
  • Assessing market size related to specific customer problems or needs
  • User segmentation and persona definition
  • Establishing product vision, purpose, and strategy
  • Prioritization based on value and effort
  • Creating value maps and defining desired outcomes

2. Building the Product

  • User-centered design (UX/UI)
  • Incremental and iterative development using cross-functional teams (Scrum)
  • Backlog management and user story creation
  • Early validation methods (MVPs, experiments)
  • Defining key product metrics
  • Practical Design Thinking workshop
  • Prompt engineering for leaders (applying AI to products)
  • Data-driven design principles
  • Service design blueprints (service mapping)
  • Backlog management and prioritization (expert-led session)

3. Launching the Product for Customers

  • Release planning and roadmap management
  • Go-to-market strategies
  • Customer onboarding and post-launch experience measurement
  • Collecting feedback in production environments
  • Aligning with marketing and sales teams
  • Developing the product funnel and monitoring dashboards

4. Realizing Value

  • Key product metrics (NPS, DAU, retention, etc.)
  • Monetization and pricing models
  • Funnel analysis
  • Customer value assessment (LTV, CAC, ROI)
  • Iteration based on data insights
  • Product lifecycle management
  • Ensuring product scalability and sustainability
  • Product P&L analysis
  • Business case development

Summary and Next Steps

Requirements

  • A solid understanding of banking operations
  • Practical experience in digital product development
  • Familiarity with fundamental AI concepts

Target Audience

  • Product managers within the banking sector
  • Digital transformation leaders
  • Banking professionals engaged in AI-driven product design

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