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Course Outline

Foundations of Chatbots

  • Definition and nature of chatbots
  • Evolution and historical development
  • Practical use cases and applications

Initiating with Dialogflow

  • Configuring a Dialogflow account
  • Overview of the Dialogflow user interface
  • Constructing your initial chatbot

Crafting Chatbot Dialogues

  • Comprehending intents and entities
  • Establishing conversation pathways
  • Personalizing system responses

Expanding Chatbot Capabilities

  • Connecting to external APIs
  • Incorporating rich media elements (images, buttons, etc.)
  • Applying context and subsequent intents

Intro to Microsoft Azure Bot Service

  • Establishing an Azure Bot Service account
  • Overview of the Azure Bot Service interface
  • Developing a chatbot with minimal code

Launching and Overseeing Chatbots

  • Releasing chatbots across different channels (web, mobile, social media)
  • Tracking chatbot engagements
  • Refining chatbot performance using user insights

Practical Examples and Industry Applications

  • Effective chatbot deployments
  • Key takeaways from real-world releases
  • Emerging trends in chatbot innovation

Conclusion and Future Actions

Requirements

  • Foundational computer skills
  • Curiosity regarding AI and chatbots

Target Audience

  • Novices
  • Corporate professionals
  • Technology aficionados
 14 Hours

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