Course Outline

Business Goals, Objectives
Business Basics from the purely Business Point of View

  • business fundamentals,
  • strategy
  • planning and goal-setting
  • project management
  • marketing
  • staffing
  • finance

Business Process Concepts and Fundamentals
Fundamental aspects of Business Processes: 

  • identifying (discovering) business processes
  • characteristics of processes
  • as-is process vs. to-be process
  • levels of business process modeling
  • tying business processes to goals and objectives

Business Process Management Concepts and Fundamentals
Fundamentals of Business Process Management:

  • functional vs. process-centric enterprise organization
  • styles of process management
  • advancements in process management
  • stakeholders' roles and responsibilities
  • enabling tools of process management

Business Motivation Modeling
Business Modeling Fundamentals - Elements of the Business Motivational Model: 

  • business vision
  • goals, objectives
  • means and ends
  • mission
  • strategies, tactics
  • aspects of business modeling

Business Process Modeling Concepts
Business Process Modeling Fundamentals:

  • BPMN Basics
  • definition and use of all BPMN elements included in the descriptive and analytic conformance subclasses
  • activities;
  • grouping elements of a model

Business Process Modeling Skills
Business Process Modeling Skills:

  • brief scenario presented either as a BPMN diagram or in a few sentences
  • BPMN elements listed in the descriptive and analytic conformance subclasses 

Process Quality, Governance, and Metrics Frameworks
Awareness of Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • awareness of a range of industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

General understanding of business processes.

  28 Hours
 

Number of participants


Starts

Ends


Dates are subject to availability and take place between 09:30 and 16:30.
Open Training Courses require 5+ participants.

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